Privacy Policy

Privacy Policy

  1. Privacy Policy Introduction <br>This Privacy Policy (hereinafter referred to as this "Policy") describes how iQIYI Smart Technology Co., Ltd. (hereinafter referred to as "the Company", "we") collects, processes, uses, and protects the information you (hereinafter also referred to as "user") provide when using the Company's services (hereinafter referred to as "this Service", see the list of "Covered Services" in Article 12 below), as well as how you can access and control your information. To respect your privacy and protect your personal information, we will follow the following basic principles:

1. When collecting your personal information, we will clearly inform you of the purpose of collection, the type of personal information, and other items required by the Personal Data Protection Act.
2. We will only collect personal information necessary for a specific purpose.
3. Unless otherwise agreed by you or required by law, we will only use or disclose your personal information for the purpose of collection, and the collected information will only be retained for the period necessary to complete the purpose of collection.
4. We will do our best to ensure the accuracy, completeness, and timeliness of your personal information.
5. We will protect your personal information with appropriate security measures.
6. We will do our best to make our policies and practices regarding the handling of personal information open and transparent.
7. You can access your personal information at any time and make appropriate changes.

  1. What information does the Company collect? How to collect information?
    In order to provide you with this service, we will collect your information within the necessary scope. You have to decide whether to provide your personal information to us. If you do not provide such information, you may not be able to use some of the features of this service. The personal information we collect includes the following two types:

a. Personal Information You Provide

  • Personal Information and Registration Information You Provide In order to provide you with a smooth service experience and promote better communication between users, you may need to register user information, such as phone number, email address, address or other personal information related to this service that can directly or indirectly identify the user.

  • Personal information for participating in activities In order to conduct questionnaires, lucky draws and other promotional activities, we may ask you to provide personal information, such as name, address, telephone number, email address, gender, birthday, etc., so that we can send event notifications or send rewards.

  • Your contact information When you contact us through the online inquiry form, we will collect your personal information to identify you, such as email address, device type, operating system type, etc., in order to confirm the issue and provide an appropriate response.

  • Transaction and Payment Information To process shopping and payment related transaction services, payment procedures and product delivery, we will collect transaction information related to your use of this service, including but not limited to order information, payment amount and method, and user's credit card information. Please note that since the payment process for purchases should be completed by the appropriate payment institution, we will only retain the necessary credit card information to help users complete the transaction smoothly.

b. Information we obtain when you use our services

  • Your account user internal identification code is used to confirm your identity, prevent unauthorized users from using the Service, and connect to the Service through your account.

  • Cookies To provide you with the best service and maintain service and usage security, we may use Cookies to store user settings to record access functions and confirm usage patterns and data. For example, we may use Google Analytics to assist us in doing the above. You can control whether to accept Cookies through browser settings or using other tools. If you choose to disable Cookies or set restrictions on Cookies, you may not be able to use some of the features of this service, which may affect your overall user experience.

  • When applications, browsers and network information access this service, the Company may automatically collect and store your usage records (such as function clicks, service shutdown or usage time, etc.), IP address, browser type, browser language and other access record information. This information will be used to analyze your user environment so that we can improve our service and prevent unauthorized/unauthorized use from interfering with the normal operation of our service.

  • Device Information We may collect your device information (such as application version, operating system version, language and country settings, device model, etc.). This information will be used to improve the quality of this service and to avoid illegal or improper use.

  1. How will the Company use the information collected? The Company uses the information collected for the following purposes:

  • Provide users with stable and smooth service;

  • Verify your identity;

  • Avoid unauthorized use/misuse or abuse of the Service;

  • Improve or optimize the Service;

  • To provide customer support and effectively respond to users’ questions and requests;

  • Conduct user satisfaction surveys;

  • Provide information related to the Service;

  • Evaluate the effectiveness of the advertising we run;

  • To provide or market services, products and offers to you, including but not limited to our special events and promotions;

  • Confirm event participants to send event notifications or rewards;

  • Compile statistics related to the Service;

  • For future development related to the Service;

  • Handle customer complaints related to shopping and payment services;

  • Inform you of other important service-related information and contact you when necessary; and

  • Comply with relevant laws and statutory obligations.

  1. Covered Services This Policy applies to the following services:

  • Various services or activities provided by iQiyi Smart Technology Co., Ltd.

  1. Any comments? Have questions?
    If you have any questions about this Policy or the processing of personal data in this service, or wish to exercise your rights as a party, please use the contact form or send us an email: iQiyi Smart Technology Co., Ltd.
    Room 603, 6F, No. 501, Yingcai Road, West District, Taichung City 407

This policy was last updated on July 22, 2024. If there are significant changes to this policy, we will notify you through the application and/or other means.